Get Involved with the Red Hots
Thank you for your interest in volunteering for the Chicago Red Hots. You are a very important part of our club and your contribution makes it possible for us to bring quality roller derby to our fans and also allows our players to continue practicing the sport we all love. When volunteering, we hope you embrace the Red Hots philosophy and consider yourself one of our representatives. Here are some things you will be doing if you decide to volunteer:
Our most important goal during games is to provide a quality sport experience under a fun and relaxed atmosphere. You are encouraged to contribute to that atmosphere and have a great time. If you are happy, we are too!
When in doubt, ask for help.
Every volunteer will work under the guidance of a staff member who understands the tasks to which you will be assigned. You are encouraged to approach him or her with problems or questions as they arise. He or she can assist you in determining the best way to respond in difficult, confusing or uncomfortable situations.
Be punctual and responsible.
Our volunteers participate in our organization as reliable, trustworthy, and contributing members of our club. Both your assigned staff member and our customers, whom we serve, rely on your punctuality and commitment to completing service hours.
Call if you anticipate lateness or absence.
Please call the volunteer coordinator or your assigned staff member if you are unable to come or if you anticipate being late. Advance notice allows the club to fill your position with another volunteer.
Be appropriate and helpful.
Our volunteers are our ambassadors, our most immediate point of contact with our fans. Treat them with enthusiasm, courtesy and kindness. If you see someone who needs help, assist them, or direct them to a staff member. Dress comfortably and appropriately for a family-friendly sports event. And treat staff members and co-workers courteously too—we’re all in this together.
NEVER perform your volunteer duties under the influence of drugs or alcohol.
NEVER make promises or commitments you cannot keep to a staff member or a customer.
NEVER tolerate a verbal exchange, or engage in behavior, that might be perceived as offensive.
ALWAYS use common sense and conduct yourself in a professional manner at all times.
Give us your ideas.
Although we try to make our events run as smoothly as possible, there is always room for improvement. We encourage our volunteers to participate and contribute with new ideas. You are part of the team. Help us be better!
We appreciate your help.
Our players, officials and staff members give an enormous amount of time and effort to make our club prosper, but during game days, we require some additional help. Having a small part in making our club better is a good incentive, but to show you how much we appreciate your help, we have a few small perks for volunteers:
- Pizza and soda are provided before the game during the day of the event.
- Volunteers receive special discounts on merchandise during the game days with your badge.
- After volunteering three times at our events, you will receive a volunteer shirt.
Please familiarize yourself with the workings of the events and your particular responsibility. This will contribute to the success of your experience. We hope you find your participation rewarding and fun.
Good luck and thank you for helping the Chicago Red Hots!